The culture of any enterprise is essential to success, sustainability and innovation. This course
focuses on the key distinctions of culture, and what sets high performance cultures apart from
those that consistently perform at lower levels. This course also answers many important
questions, including: What are the benefits of creating a high performance culture? How are
cultures successfully changed? What is my role in building, sustaining and continuously
optimizing a high performance culture?

Winning organizations consistently build, leverage and revolve around high performance
teams. This course distinguishes teams that routinely perform at the highest levels from
those that do not, and illustrates the impact of roles and individuals on teams. This interactive
course is concise, and filled with relevant examples.

To sustain success, high performance organizations become masterful at learning, adapting and
innovating ahead of competitors. And, these skills are not limited to the products and services they
offer. They extend to business and collaborative processes. Organizations that consistently set the
standards for their industries, constantly seek to improve cross-functional collaboration. High
performance organizations have a laser-like focus on ‘What Matters’. As a matter of course, they
decline engagement with all possibilities that are not solidly aligned with ‘What Matters’. Therefore,
step one in moving toward peak performance involves debating, defining, articulating and aligning
around ‘What Matters’.

This course looks in detail at the promises high performance organizations, teams and
individuals make, how promises translate into strategy and strategy translates into execution.
This interactive course also examines key roles associated with executing strategy and
how they can most effectively be optimized to positively impact results and advance careers.

High performance organizations structure themselves around highly disciplined, yet nimble
networks of customers, performers, promises and commitments. As a result, roles and
responsibilities are clearly defined while efficiency, effectiveness, and results soar as opportunities
for personal creativity, impact and career advancement abound. Accountability, Efficiency and
Results walks through a step-by-step process to create promises, commitments, and fulfill key
roles. Pathways to business, team and individual accomplishment are clearly illuminated.